Privacy Policy

Omniview is a product developed by Medhive. Omniview is committed to protecting the privacy of our visitors, clients, and their employees. Privacy protection is a complex challenge, and we aim to strike a balance between privacy, security, user-friendliness, business needs, and compliance with regulations such as the GDPR.

We understand that your trust is Medhive’s most valuable asset (hereinafter referred to as "Omniview," "we," or "us"). Your privacy is therefore essential to us. This Privacy Policy (hereinafter referred to as the "Privacy Policy") applies to (i) our website https://www.omniview.be (hereinafter referred to as the "Website") and (ii) all (commercial) relationships between Omniview and its customers, testers, prospects, and business partners.

Omniview emphasizes its compliance with (i) the Belgian Privacy Act of December 8, 1992, on the protection of privacy in relation to the processing of personal data and/or (ii) the EU Regulation 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of such data, as well as any other (future) Belgian laws implementing these regulations. This Privacy Policy provides information about the personal data that Omniview collects and how this data is used and processed.

Visiting the Website, creating a paid or free account to use Omniview’s services and/or platform (i.e., all online applications of Omniview, hereinafter referred to as the "Platform"), implies your acceptance of this Privacy Policy, including the manner in which we collect, use, and process your personal data. Please read this Privacy Policy in conjunction with Omniview’s Terms and Conditions.

Types of Personal Data

Omniview may collect and process the following personal data:

  • Email address
  • First name
  • Last name
  • Address
  • Phone number (mobile/landline)
  • Omniview also automatically collects anonymous information about your use of the Website and services via the Platform. For example, Omniview automatically logs which sections of the Website and Platform you visit, which web browser you use, and which website you visited prior to accessing our Website. While this data does not allow us to identify you, it helps us generate usage statistics for the Website and Platform.

    How Personal Data Is Collected

    Personal data is collected in the following contexts:

  • Requesting a quote
  • Collaborating with Omniview
  • Registering for an account (paid or free)
  • Using services via the Platform
  • Entering personal data into the Platform
  • Use of Personal Data

    Omniview may use your personal data for the following purposes:

  • Delivering services under the agreement (including follow-up)
  • Creating or confirming a paid or free account
  • Preparing a quote
  • Follow-up after a meeting
  • Delivering services via the Platform
  • Providing support
  • Sending targeted marketing and advertisements, updates, and promotional offers based on your preferences and, where applicable, your explicit consent
  • Disclosure of Personal Data to Third Parties

    Omniview will not disclose your personal data to third parties unless this is necessary to deliver or optimize Omniview’s services (e.g., maintenance, payment processing, database management). If disclosure to third parties is required, the relevant third party is obliged to use your data in accordance with this Privacy Policy.

    Additionally, Omniview may disclose your personal data in the following circumstances:

    • To competent authorities, if required by law or during legal proceedings
    • If Omniview or substantially all of its assets are acquired by a third party, your data will be part of the transferred assets

    In all other cases, Omniview will not sell, rent, or share your personal data with third parties unless (i) you have given explicit consent and (ii) a data processing agreement has been signed with the third party, ensuring confidentiality and compliance with privacy laws.

    Storage of Personal Data

    Unless a longer retention period is required by law or another legal obligation, Omniview will store your personal data only for the time necessary to achieve the purposes outlined in this Privacy Policy.

    Your Privacy Rights

    To exercise your privacy rights, please contact us at dpo@omniview.be or complete the designated form and send it via email or postal mail:

  • Right to access the personal data Omniview holds about you
  • Right to correct, supplement, or update your personal data
  • Right to delete your personal data (“right to be forgotten”)
  • Right to restrict the processing of your personal data
  • Right to data portability
  • Right to object to the processing of your personal data
  • You can usually exercise these rights free of charge. Additionally, you can update, change, and verify your personal data provided during account registration through your account settings.

    If you no longer wish to receive newsletters or information about our services, you can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of each Omniview email.

    Security of Personal Data

    Omniview takes reasonable physical, technological, and organizational precautions to prevent unauthorized access to your personal data, as well as loss, misuse, or alteration of your personal data. All data collected by Omniview is stored in secure EU-based cloud data centers. Despite Omniview’s security measures, absolute security cannot be guaranteed. Users are encouraged to keep their account credentials confidential. Omniview will never ask for your password. If you suspect unauthorized access to your account, change your password immediately and contact us.

    Cross-Border Processing of Personal Data

    Any transfer of personal data outside the European Economic Area (EEA) to a recipient in a non-adequate jurisdiction will be governed by a data transfer agreement that includes (i) the European Commission’s standard contractual clauses or (ii) another mechanism compliant with applicable privacy laws.

    Other Websites

    The Website may contain hyperlinks to other websites. Omniview is not responsible for the privacy policies or practices of third parties.

    Contact Omniview

    If you have any questions about this Privacy Policy or how Omniview collects, uses, or processes your personal data, please contact us:

    security@omniview.be

    If you are not satisfied with how your questions or comments have been addressed, or if you have complaints about how Omniview collects, uses, and/or processes your personal data, you have the right to file a complaint with the Data Protection Authority.

    Contact us

    Get in Touch

    Do you have questions or want to learn more about how Omniview can transform your evaluation process? Whether you’re looking to streamline your workflow, gain actionable insights, or improve team performance, we’re here to help. Fill out the form below, and our team will get back to you shortly; or contact us directly.

    info@omniview.be
    +32 498 88 44 37
    Ghent

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